Legal notice

The use of this website, www.menorcaenllaut.com, implies full and unreserved acceptance of the terms and conditions contained in this legal notice.

Identifying Information

In compliance with the information duty established by Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the identifying details of the owner of the domain www.menorcaenllaut.com are as follows:

Owner: Menorca en Llaut S.L.
Address: Serra Morena D-2, 07701, Maó – Mahón. Illes Balears.
Tax ID (NIF): B05488671
Phone: 667 903 557
Email: info@menorcaenllaut.com

Users

Access to and/or use of this website, owned by Menorca en Llaut, grants the status of user, who accepts, from the moment of such access and/or use, the general conditions of use included in this legal notice.

Use of the Portal

The website www.menorcaenllaut.com provides access to a wide range of information, services, programmes or data (hereinafter, “the content”), belonging to Menorca en Llaut. The user assumes responsibility for the use of the portal. This responsibility extends to any registration that may be required to access certain services or content. Should such registration occur, the user must provide and maintain truthful, accurate, up-to-date and complete information regarding their identity.

The user undertakes to use this website without engaging in activities that may be considered unlawful or illegal, that infringe the rights of Menorca en Llaut or third parties, or that may violate current regulations. Menorca en Llaut shall not be liable for the use by third parties of the information contained on the website, although it must comply with the requirements and warnings established for certain documents and applications.

In the event that any user participation tool is enabled on www.menorcaenllaut.com, Menorca en Llaut reserves the right to remove any comments or contributions that violate respect for human dignity, that are discriminatory, xenophobic, racist or pornographic, that harm youth or children, public order or security, or that, in its opinion, are not suitable for publication. In any case, Menorca en Llaut shall not be liable for the opinions expressed by users through the various participation mechanisms enabled on the website.

Data Protection

Menorca en Llaut will strictly comply with the applicable data protection regulations at all times and will adopt the legally required measures to protect the personal data of users, preserving privacy and confidentiality.

To use certain content and/or services on the portal or to gain access, Menorca en Llaut may request the completion of forms involving the processing of personal data. In such cases, the user gives their express and unequivocal consent and therefore authorises Menorca en Llaut to incorporate the data provided into its files and to process and use it for the purpose of managing their request, in accordance with Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD).

Furthermore, the user of the website who provides personal data to Menorca en Llaut is informed that they may exercise their rights of access, rectification, cancellation and objection, in accordance with the LOPD, by sending the corresponding request, accompanied by a photocopy of their national identity document, to info@menorcaenllaut.com.

Menorca en Llaut adopts the necessary measures and mechanisms to guarantee the security of communications and transactions carried out through the web environment, in accordance with the state of technology and the type of transactions and services made available to users. Nevertheless, the user must be aware that internet security measures are not impenetrable.

Cookie Policy

Menorca en Llaut uses its own and third-party cookies on its websites to improve the services it provides. For more information, users may consult the Cookie Policy page.

Intellectual and Industrial Property

This website and all its content, including texts, sounds, databases, code and any other material in any other format, are the property of Menorca en Llaut. All this material is protected under intellectual property legislation. The rights holders reserve all appropriate actions to seek redress for damages caused by any act that infringes the intellectual property rights over this content.

The distribution, copying, modification or transmission of both the content and the code of the pages is strictly prohibited unless express written authorisation has been obtained from Menorca en Llaut.

Users are authorised to use, view, print, download and store the content and/or elements included on the website exclusively for personal, private and non-commercial use, provided that the indication of their origin is maintained.

Disclaimer of Warranties and Liability

Menorca en Llaut does not guarantee the availability and continuity of the operation of the website and its services. Where reasonably possible, prior notice will be given of any interruptions to its operation.

Despite adopting all necessary technological measures to prevent it, Menorca en Llaut does not guarantee that the website and server are free from viruses and accepts no liability for any damage or harm that may arise from interference, omissions, interruptions, computer viruses, telephone failures or disconnections in the operational functioning of this electronic system, delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the Internet system or other electronic systems, nor for damage that may be caused by third parties through illegitimate intrusions beyond the control of Menorca en Llaut.

Modifications

Menorca en Llaut reserves the right to unilaterally modify, at any time and without prior notice, the presentation, configuration and content of the website, as well as the range of services and the conditions required to use it.

Links

Menorca en Llaut provides users with links for purely informational purposes, without Menorca en Llaut being aware of, controlling, endorsing or recommending the content, products or services provided by third-party websites to which links are established. Therefore, Menorca en Llaut assumes no liability for any aspect relating to the website to which a link is established from this website.

The establishment of a link from a third-party website to the Menorca en Llaut website does not imply any legal relationship or connection between Menorca en Llaut and the owner of the other website. Menorca en Llaut shall not be liable for the content or services offered on the website from which the link is made.

Right of Exclusion

Menorca en Llaut reserves the right to deny or withdraw access to the portal and/or the services offered, without prior notice, on its own initiative or at the request of a third party, to those users who fail to comply with these general conditions of use.

Applicable Law and Jurisdiction

Any disputes relating to this website shall be governed exclusively by the law of the Spanish State and the Autonomous Community of the Balearic Islands. All users of the website, regardless of the territorial jurisdiction from which they access it, accept compliance with and respect for this clause, expressly waiving any other jurisdiction that may apply to them.

WhatsApp Reservar

FREQUENTLY ASKED QUESTIONS

1. How do I make a booking?

You can book your private charter here by paying a 50% deposit. The remaining amount is paid on the day of departure by card or cash. You can also pay the full amount when booking.

2. How is the route decided (North or South)?

The route depends on the charter duration (4 or 8 hours) and sea and weather conditions. Our skippers review the forecast the day before and choose the most suitable area to ensure a smooth and enjoyable experience. Departing from Port de Maó–Mahón allows us to select the best route each day.

3. What is included in the price?

All charters include:

Professional skipper

  • Fuel 
  • VAT 
  • Paddleboard 
  • Snorkelling masks and tubes 
  • Bluetooth speaker
  • Cushions 
  • Final cleaning
  • Local product aperitif and cold drinks.

We always display the final price — no hidden costs.

4. What does the local product aperitif include?

A light tasting of Menorcan and Mallorcan products: Mahón cheese, carn-i-xua, breadsticks, almonds, olives and quince paste. It is a small aperitif to discover the flavours of Menorca, not a full meal.

5. What cold drinks are included?

In the cooler you will find complimentary drinks: beer, white wine, Coca-Cola, Aquarius.

6. What should I bring on the trip?

We recommend bringing:

  • Swimwear Towel 
  • Sun protection (cream, hat, sunglasses) 
  • Light clothing 
  • Phone or camera

7. Can we bring food and drinks?

Yes, you can bring your own snacks and drinks. We also offer various catering options on request, with vegan, vegetarian and gluten-free alternatives.

8. How does the cancellation policy work?

  • More than 30 days before the charter: full refund of the booking amount.
  • More than 7 days before: full refund minus a 10% administration fee.
  • Within 7 days of the charter: no refund, unless official documentation is provided (illness, flight cancellation or force majeure). In justified cases, we refund the amount paid minus a 10% administration fee. For full details, click here.

9. What happens if the weather is uncertain?

The sea in Menorca can be affected by wind from previous days, even if it appears calm. We monitor official forecasts and keep you informed. The skipper has the final say for safety and comfort. If conditions are not safe, we reschedule or refund 100% of the deposit. To view full conditions, click here.

10. Can children come?

Yes, families with children are welcome. Our boats are stable and comfortable, and we have life jackets for the little ones. Please let us know their ages when booking.

11. Can I book last minute?

Yes, as long as availability allows. You can call us or message us on WhatsApp. During high season we recommend booking in advance.

12. Do you only offer private charters?

Yes. All our experiences are fully private — the boat and skipper are exclusively for your group.

13. Do I need sailing experience?

No. All charters include a professional skipper so you just need to relax and enjoy.

14. Where do we depart from?

All charters depart from Port de Maó–Mahón, the largest natural harbour in Europe and the ideal starting point to sail towards the North or South coast.

15. Can you help with special requests?

Yes, we can help with celebrations, catering, transfers and much more. We will do our best to make your experience in Menorca truly special.

16. What time do charters depart?

The schedule depends on your booking (4 or 8 hours). We confirm the exact time at the moment of booking.

17. Can we use the snorkel and paddleboard during the trip?

Absolutely. All equipment is included so you can enjoy snorkelling and paddleboarding at some of the most beautiful coves in Menorca.

18. How can I pay for the charter?

Bookings made through the website require a 50% deposit. The remaining payment is made on the day of the charter, in cash or by card.

19. What time does the trip start?

The morning charter and the full-day charter depart at 10:00. The afternoon charter departs at 15:00.

20. Are the llauts restored? What makes them special?

Yes. All our llauts have been restored by expert caulker carpenters specialising in traditional boatbuilding. Every winter we take them out of the water for full maintenance at our facilities to guarantee comfort, safety and aesthetics on every trip.

OUR CANCELLATION POLICY

1. If you cancel your booking

  • 30 days or more before the charter: full refund.
  • Between 30 and 7 days before: full refund minus a 10% administration fee.
  • Within 7 days of departure (including the day of the charter): non-refundable, except in duly justified and documented cases (illness, cancelled flights, force majeure). In these cases, we refund the amount paid minus a 10% administration fee.

We understand that unexpected situations can arise and we always try to be as flexible as possible within these conditions.

To change the date or cancel your booking, please contact us as soon as possible:

Menorca en Llaut

info@menorcaenllaut.com

(+34) 667 903 557

2. If the weather is bad

We follow the AEMET maritime forecast and the professional judgement of our skippers. If conditions are not suitable, we will first try to reschedule. If not possible, we refund 100% of the deposit.

We consider conditions unsuitable when:

  • Heavy swell – Waves above 1.5 m
  • Strong wind above 22 knots
  • Heavy rain forecast for more than 20% of the trip
  • Or when the skipper considers the experience would not be safe or comfortable

 

Light rain or local showers without wind or swell issues are not considered bad weather.

3. If we have to cancel

This is rare, but technical issues or force majeure situations can arise. If we must cancel, we will notify you as soon as possible and offer:

  • A similar vessel (if available)
  • The option to change the date
  • Or a full 100% refund of the deposit

 

Cancellations and modifications are handled by email or WhatsApp. Refunds are returned to the original payment method within 7–10 working days.