Terms and conditions
Additional information
- All contracts include Liability Insurance, safety equipment and first aid kit.
- VAT included.
- If there are intolerances or food allergies to take into account, notify us in the reservation form.
Penalties
- In the case of losing or breaking equipment owned by Menorca en Llaut, the client will be penalized according to the following prices:
- Snorkeling goggles: 15 €
- Snorkeling tube: 2 €
- Paddle-surf board: 200 €
- Life vest: 50 €
Payments
- To formalize the booking, advance payment of 20% of the total amount of the reservation will be made.
- The remaining 80% of the amount will be paid the day of navigation, before boarding.
Cancellations
- By the customer. If you want to cancel your reservation, contact us as soon as possible. Call us at (+34) 667 903 557 or write to us at info@menorcaenllaut.com.
- If the cancellation is due to illness or justified causes, 10% of the total amount of the booking will be refunded. The remaining 10% will be paid for administration expenses.
- If the cancellation isn’t due to a duly justified reason, the client will not be reimbursed for the advance.
- By Menorca en Llaut. In case of cancellation due to boat damage, or unavailability of the skipper, the full amount of the advance will be returned to the customer, or a change in departure date will be agreed upon, if the client wishes.
- For meteorological causes. The activity is conditioned by the meteorology. If we consider that the conditions are not optimal to enjoy a great trip, we will do whatever possible to move the boat to another area of the island where the conditions are more favorable.
- In the case of being unable to take part in the excursion, it will be possible to change the date within the same season, or 10% of the total amount of the reservation will be refunded. The remaining 10% will be paid for administration expenses.